BGT Games Casino Review

Not available in the US
OVERALL RATING 3.0

PROS
  • Top-tier game providers
  • 2000+ slots, casino games and Slingo games
  • Mobile Casino
  • UK Gambling license
CONS
  • Not a lot of promo offers
  • Support not available 24/7
BGT Games

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BGT Games INFORMATION
  • Casino
    BGT Games
  • Website
  • Established
    2018
  • Support
    Email, Phone, Live Chat
  • Company
    Gaming Realms PLC. Casinos
  • Licences
    Alderney Gambling Control Commission, UK Gambling Commission
  • Casino Type
    Instant Play, Mobile

BGT Games Casino Overview

Britain’s Got Talent is a mighty popular game show, and you’ve probably wondered if you could someday be on it to display whatever talent you might have. Well, if that talent is playing slots and casino games your dream might just have come true. At BGT Games Casino you are very welcome to show off your gaming skills, and see if you can take down the House and win the big prize that will change your life forever.

Britain’s Got Talent Casino (or BGT Games) was founded in 2016, and it’s operated by Gaming Realms PLC Casinos. It has its casino license from both the UK Gambling Commission and the Alderney Gambling Control Commission. You have plenty of slots and casino games to choose from here, and BGT cooperates with many of the top-tier game providers. If you enjoy the game show, there is no reason why you would not enjoy the casino.

Pros & Cons

Okay, so let’s have a look at the pros and cons for Britain’s Got Talent Casino. We’ll sum it up with bullet points below, and then we’ll discuss these bullet points more thoroughly in some paragraphs below:

  • Top-tier game providers
  • 2000+ slots, casino games and Slingo games
  • Mobile Casino
  • Live Casino
  • UK Gambling license
  • The theme is mostly about the logo
  • None of the biggest jackpots
  • Not a lot of promo offers
  • Support not available 24/7

BGT Casino does work with an impressive line up of game developers, and they also offer a vast selection of slots and casino games. However, we have to say we are a bit disappointed that they for some reason do not offer all the most famous and well-known jackpot slots. They do have some jackpots, but all the heavy hitters are missing.

The Live Casino they offer is quite decent and operated by well-known Evolution Gaming. The game selection of Live Games is not massive, but they have what most players would need. The mobile casino works great on any device, and you don’t need to download any apps. This is good since most people have a phone packed with apps from before anyway.

We’re a bit disappointed that the Live Chat and the Customer Support closes at 11 pm. Many players like to sit up far later than that, and 24/7 support is almost a necessity these days. Another thing that’s a bit disappointing is the lack of promo offers. They have a dedicated promo page, but it looks like they might only have a small promo once a month, or so.

Is Britain’s Got Talent Casino safe?

BGT is considered a very safe casino to play at, not least because they hold a double casino license. The UK Gambling Commission license is the strictest license in Europe, and any casino holding this license is about as safe as they come. They also hold a license from the Alderney Gambling Control Commission, which should further comfort you when it comes to the seriousness of BGT Casino.

This means that BGT Games Casino has been independently tested and audited by third-party agents. This ensures that all the games are fair, and you can trust that there are no shenanigans going on here. The also encrypt all personal data with the latest in SSL technology, and this way you don’t have to worry about sensitive details leaking when you make deposits or withdraw money.

There will always be some players who complain about having a bad experience with almost any online casino, and surely this goes for BGT Casino too. However, some players end up in disputes with nobody else to blame but themselves. This is more common than you might think, so if you hear people trash a casino you should always know the true background story before making a judgment.

The reason can be that they simply did not read the Terms & Conditions close enough (if at all), and now they’re pissed because they lost their bonus money, or they could not withdraw their money when they wanted to. Usually, they will come to their senses, but some will be angry enough to give bad reviews to a decent casino.

Welcome bonus

The welcome bonus at BGT Casino comes in two parts. The first part is a clean deposit bonus, while the second part is a free spins bonus. We’ll discuss each part separately here.

First Bonus

On your first deposit, you get a 100% bonus up to £50. The minimum deposit for this bonus is £10. This means that if you deposit the maximum amount of £50, you’ll get to play with £100. Just remember, the offer is only available for 30 days after you sign up and register at Britain’s Got Talent Casino.

You have to be at least 18 years old, and a UK resident, to take advantage of this welcome offer. You can make your deposit by credit or debit card, or use Pay by Mobile. The bonus comes with a wagering requirement of 50x, which means you have to wager the bonus amount 50 times before you can withdraw any winnings.

However, note that the cash balance is played out first, so you need to use up your own deposit before you get to start wagering the bonus money. You have only 7 days to wager the bonus money, otherwise, it will be removed from your account. This means you should get going immediately, and not let the bonus just sit there and wait for you.

Second Bonus

While the first bonus was a classic deposit bonus, the second bonus at BGT Casino is a classic free spins bonus. When you make your second deposit you’ll get 20 Bonus Spins you can use on slots like Twin Spin, Starburst, Gonzo’s Quest, Finn and the Swirly Spin, Dead or Alive and Reel Rush.

The offer is valid only for 7 days after you make your second deposit. You can make the second deposit by phone, credit card or debit card, and the minimum amount to claim this offer is £10. Any winnings from this bonus will be credited to your bonus money account, and come with a wagering requirement of 30x. Any winnings will expire after 7 days, and you can win a maximum of £500 with your bonus spins.

Free Spins

You get a small dose of free spins on your second deposit at Britain’s Got Talent Casino, and that’s about it. You’ll also find a promo offer on the dedicated promo page once in a while where you can get some additional free spins. Right now we see only one such offer, and there is probably something new to be found once a month, or so.

Free spins are a great way to test out new slots, and all the risk is on the casino’s side when you play for free like that. Nothing feels better than to win big with spins you never paid for, and there is a reason why this type of promo offer is so popular among players. We’re sure you’ll get some good free spins offers here over time, but I would not expect something too often.

Before you accept any future free spins promo offer, it’s wise to always check the specific Terms & Conditions for each offer you get. You never really know if the free spins are worth your while unless you check everything with small print. This is just golden rule you can apply to all bonuses, and the sooner you get used to doing it, the better for your wallet.

BGT Games & Software

BGT Casino is powered by NetEnt and Microgaming, which are the biggest developers on the market by far (they also have games from Yggdrasil, Playtech, Realistic, IGT, WIVIS, Bally, Leander, Barcrest, Eyecon and Sunfox). This means you’ll find plenty of high-quality slots and other casino games here. All in all, there are more than 2,000 games to choose from at Britain’s Got Talent Casino, and the majority of these games are, of course, slot machines.

BGT Games also has an exclusive selection of Slingo games, where you can win jackpots up to £100,000. Slingo is a unique game that combines the best from slot machines with the best from bingo, and if you have not tried this before you’re in for a pleasant surprise. With 25 Slingo Originals to choose from, you have plenty to check out here.

The selection of Casino Games they offer also look good, and you’ll find a wide variety of all the most common casino games on the market. This includes different types of roulette, blackjack, baccarat and poker. It’s always fun to change up your gameplay some times, and relax with some classic casino games after you’re tired of spinning the slot reels.

The collection of jackpot games could definitely be a lot higher, and we don’t see any of the most popular jackpot titles here, unfortunately. This is a bit strange, given that they work with both Microgaming and NetEnt, and we don’t really get why they would not take in games like Mega Moolah and Mega Fortune, and so forth.

Live Casino

The Live Casino is powered by Evolution Gaming, and even though the selection is not great, you still find the most necessary Live Games here. There are 12 Live Games to choose from, and you can enjoy the company of nice Live dealers on games like baccarat, roulette and poker. It’s always enjoyable to get the authentic casino feel and to see a real live person when you play.

Slots

You’ll find almost 1,600 different slots at BGT Games Casino, which we would say is a very good selection. What we miss is a better sorting system, as you can only sort by “alphabet”, by “most popular” and by “played”. This is not good enough, and especially not when you’re dealing with this vast amount of slots.

Popular slots right now are 88 Fortunes, Starburst, Rainbow Riches, Pigs Feast, Burning Desire and Dragon’s Gems. In addition to slots, you’ll also find a bunch of instant win games and scratch cards that we forgot to mention above. Anyway, because BGT cooperates with NetEnt, Microgaming and many other well-known game providers you’ll find many high-quality slots here. Note that there are also many lower quality games in BGT’s vast selection.

Banking

The options when it comes to payment methods are kind of limited, and could definitely be improved. As far as we understand, you can deposit money with Visa, MasterCard and Phone payment. The info about this on the casino site is just not very good, but we are sure customers support can be of help here.

Minimum withdrawal is £20, and you can expect a withdrawal processing time between 3 and 5 working days. The first time you make a withdrawal you need to verify your account by sending in pictures of your ID, plus proof of address and payment method. This is only done once, and it ensures that the right person is getting the money.

Please be warned that this casino reserves the right to pay out your winnings in monthly instalments of £10,000. This is not a common practice at most casinos, and it’s not really a good thing for you as a player. If you’re lucky enough to win big, you might risk having to wait for years until all the money has been paid out.

It’s a bit disappointing to see that a big casino like this would implement such a practice. It’s usually something you’ll find at smaller and less established casinos that are struggling a bit with the cash flow. We don’t suspect this is the case here, and therefore we find it a bit unnecessary to impose such limitations.

Customer support

The customer support is decent, but not excellent at BGT Casino. This is due mostly to the fact that their opening hours are between 9 am to 11 pm every day, and we have come to expect 24/7 service from casinos these days. They do offer Live Chat support, and also email and phone support:

Obviously, the fastest way to get help is the Live Chat and the telephone, but we recommend you try the Live Chat first. It’s always easier to just state your query up front in the chat, and then simply wait until you get an answer. Holding a phone line for a longer period of time is boring, and might also be expensive.

Email support is best used outside of the opening hours, or if you have some issue that does not really require an urgent answer. BGT Support will answer you fairly quickly no matter how you contact them, but for all urgent matters, we do not recommend the email support. We found the support to be helpful, friendly and service minded, so contacting them is nothing to be wary of.

Responsible Playing

We are glad to see that BGT Casino takes responsible gambling seriously, and they understand that gambling is supposed to be fun, not a problem. They have a full page dedicated to playing responsibly, and you’ll find plenty of helpful tips and advice here. It’s always reassuring to see this at a casino, as it means they are not just “cynically” going after people’s hard earned money.

Not only will you find good general advice on this page, but you’ll also find advice about what to do if you feel that you’re spending too much time playing casino games at BGT. They will help you impose time limits, cool down periods, reality checks, spending limits and even self-exclusion for as long as you deem necessary. You have nothing to worry about when playing at BGT Casino, as they care about your well-being and safety.

Mobile & Tablet

Britain’s Got Talent Casino is compatible with all mobile and tablet devices, and you can play across all platforms. It’s great to be able to bring with you that many games while you’re on the go, and you can play on your Android devices or on your iPhone and iPad.

The mobile experience is taken seriously at BGT Casino, and the good news is that you don’t even have to download an app to play. It all happens right in your mobile browser, and all you need to do is open the website on whatever mobile device you prefer, and the casino website will adjust itself seamlessly to your chosen unit.

Nothing gives you more freedom than to be able to play on the go, and you can bring this massive amount of games with you anywhere you feel like playing. While other people read the online news or check their social media, you might be spinning in massive wins that will change your life forever.

VIP Loyalty Scheme

At BGT Games Casino they take the VIP and Loyalty Scheme very seriously, and you’ll find an extensive VIP program to enrol in here. It’s very important to BGT that their loyal customers feel valued and appreciated, and that’s why they have put together this impressive set of perks and benefits that should impress even those who are used to the royal treatment at other casinos.

To become a VIP player at BGT Casino, you first need to understand that there are 2 different VIP levels; VIP and Platinum VIP. At what level you’ll find yourself depends on how much you deposit and wager every week. You can join the Tier 1 VIP level just by playing games, and you’ll be notified when you reach that level. To reach the Platinum level, however, you need a special invitation.

Reaching VIP status is not a “one-time thing” here, you’ll have to keep playing on a relatively high level every week. This way you will always receive the weekly VIP benefits like cash back, VIP promotions and other perks like VIP concert tickets (including Hotel stay and spending money), VIP ticket to the racing track, High-end gadgets like iPad Air 64GB and much much more.

As a VIP you can also expect special treatment when it comes to customer support and withdrawals, and you can even have your own dedicated VIP Account Manager. BGT is really rolling out the red carpet for you here, and we can guarantee you a very pleasant time as long as you stay loyal to their casino.

Final verdict

Britain’s Got Talent Casino is very similar to The X Factor Games Casino or Deal or No Deal Casino, and all of these casinos have the same owner. The brand name is really what this is all about, but you do find a pretty good collection of slots and games here. The Slingo Collection is also something we consider a somewhat exotic offering, and we do recommend you check these games out.

The brand and theme could have been taken advantage of in a much more elaborate way, and they could have offered promos that relate to the theme or arranged some kind of competition related to the theme. The possibilities are endless, but it’s really only the logo and the colour scheme that reminds you of the popular game show.

The sorting system for the games is not anywhere near good enough for a modern casino, and it takes a long time to scroll through all games to find what you want. This is an easy fix and should have been in place from the get-go. With such a vast collection of games, you need a lot more detailed sorting system, and we always like to have the option of sorting on game developer.

All in all, BGT Casino is a decent place to gamble, but the glamour of the theme fades away pretty quickly, and you’re left with a nice collection of slots, Slingo games, live games and other casino games. Promo offers are monthly at best, and the welcome offer is far from the best we’ve seen out there. There are better casinos out there, but hey, if you love the game show this casino might just be for you.

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