LeoVegas Casino Review

Not available in the US
OVERALL RATING 4.7

Hear the roar of the king of the jungle – most of whom actually live on savannahs and plains – as you click into Leo Vegas, a lion themed casino site registered in Malta...

PROS
  • More than 40 software providers and an impressive collection of slots to choose from
  • Mobile friendly, available on iOS and Android
  • An award-winning brand, high-quality service
CONS
  • Players from some countries are not accepted
Leo Vegas
20 Free Spins + €3,000 Welcome Bonus
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Leo Vegas INFORMATION
  • Casino
    Leo Vegas
  • Website
  • Established
    2012
  • Support
    Email, Chat, Phone, FAQ
  • Licenses
    Malta Gaming Authority, UK Gambling Commission, Danish Gambling Authority

Hear the roar of the king of the jungle – most of whom actually live on savannahs and plains – as you click into Leo Vegas, a lion themed casino site registered in Malta that has been on the gaming scene since 2012. You can play LeoVegas’ big range of games on mobiles and desktops, and from their front page, LeoVegas Casino knows that the future is mobile. Their big claim is that they’re “Europe’s fastest and most user-friendly mobile casino.” They must have hit that goal in 2014 when they won the Mobile Casino Product of the Year award at the EGR Innovation Awards. They’ve also been finalists in other awards both before and since.

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Pros & Cons

Should you check in with Leo and join his gaming pride? Well, there are good points and bad ones with this apex predator.

In its favour, this is one beautiful beast. The site looks great, it’s got a feline colour scheme, nice clear backdrops, and the layout is simple and easy to use across all platforms. There’s a huge choice of games here, the top games, new games, jackpot games, slots, instants, classic slots, table games, and live casino tabs all open up to massive lists of games – currently 574 slot games, but they’re sure to be adding more soon. The welcome bonus looks good to us, with a big cash pay-out and free spins. Check the awards listed above to understand the quality of the experience, and once you start playing the games you’ll see that runs through to the individual games.

There aren’t that many downsides. There’s a relatively small selection of payment methods. And while we praise the big selection of games, some tabs –the live casino for example – aren’t as full as they could be.

Software & Games

Despite its Maltese registration, LeoVegas’ roots are Swedish, and at the moment the gambling world loves Scandinavian design studios.

LeoVegas Casino isn’t an off-the-peg site, it has been built especially with NYX Gaming Group software. They’re a UK company, a part of the NYX Interactive group. That means it stands out from the crowd. Always a good thing in our view.

It’s a browser site, with no download, which is convenient for most players but can mean issues with speed. There is now an app for some mobiles. We didn’t experience any slowness, and we didn’t see any glitches or bugs while we were playing either. It works well across screen sizes, devices and platforms.

That overall platform contains a whole load of games from a good range of providers, many of which will be familiar to regular gamers. The casino section of the site runs on NetEnts software. Elsewhere they use at least 50 game providers. These include the likes of Play ‘n Go, NextGen, BetSoft, iSoftbet… Pragmatic Play is behind Hot Safari, ELK Studios designed ultra-modern Hong Kong Towers, and historically themed Poltava. Gamevy provides their table games.

They add new games all the time, and with their Swedish base, they’re in the world hotspot for games design right now.

Almost all of their games run across all platforms.

Is Leo Vegas Casino Safe?

How do you know if a casino is safe? Well, the secure browsing symbol in your browser is a must, and Firefox gave us a big green padlock symbol as we arrived at the site. Next check has to be on the registration. LeoVegas Casino is registered in Malta, a favourite with EU casinos, and displays its full set of licensing documents, that all check out. For UK players, a casino must be licensed in the UK, and, again, LeoVegas checks out here, with a valid Gambling Commission licence that is also completely up to date. You can also see Danish and Irish documentation on the site.

Banking

Good banking options are another good sign of a safe casino. From the support guides, it seems to us that they prefer paying out to bank accounts, though you can withdraw a number of other ways. You can pay into LeoVegas using Visa, MasterCard, PayPal, Trustly, Neteller, Skrill, and Paysafecard. UK accounts have to be properly verified with identity documents, so it can take a while to get your banking details set up. LeoVegas Casino says withdrawals to the UK verified accounts takes around 5 days, and they warn of payment problems to MasterCard accounts – everyone is aware of this. The site’s banking guides are good quality.

Leo Vegas Mobile casino

The joy of modern gaming is speed and portability, and LeoVegas loves you to log in and play on a small screen. Consumers love it and so does the industry according to the long list of mobile awards the company has racked up. Since 2017, the site has been available via the tap on the LeoVegas Mobile App, which you can buy at the AppStore. You can use Touch ID to sign in, and the whole experience – slots, table games, live games, and sports betting – is all available online, delivering a great mobile gaming experience. If you don’t have an iPhone, then simply browse the site on your Android, Windows or other operating system and the site will size to your screen.

Customer Support

Help! What do you do when your LeoVegas experience goes wrong? You ask for help, of course, and this site makes it easy to call out for assistance. Before you do though it’s worth checking out the support page. They have an excellent, short-but-sharp set of FAQs that really will answer most of the questions you might have. If they don’t by some chance then you can speak to someone by email, live chat, or phone. Testing suggests that answering times are good – hours rather than days by email support for example, and almost instant on chat. Of course, response times get longer at busy times, but the experiences we had with support staff ticked all the right boxes.

Final Verdict

Well done, LeoVegas! This is an impressive site, and they deserve the awards they’ve won from our experience with them. The site looks great and has an excellent interface into game screens on all platforms.

Everything you need can be accessed from a big home page, and there’s an awful lot to discover, particularly in the slots tab that is the most often clicked by our players.

It looks and feels safe and secure and most importantly of all it works wonderfully well. We went charging around the site and rampaged through plenty of games and nothing caused it any problems.

Nervous players will love the official documentation, secure browsing and digital certificates, and the fantastic support and serious space given to addressing problem gaming show that LeoVegas Casino is a site committed not just to taking your money and running, but to providing a sustainable experience for all players.

You should be proud to join this pride, and a big bonus on arrival makes it a welcoming group to go hunting with.

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1
Leo Vegas20 Free Spins + €3,000 Welcome Bonus

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USER REVIEWS
  1. Aesther Brum reviewed on May 15, 2018
    PRO

    I’ve been playing with LeoVegas for almost two years, during which I could see both sides of the casino, good and bad. Considering that I’m a returning customer, the good point outweigh the bad ones, undoubtedly. I’m glad they have a good variety of NetEnt games, which are my favourites for quite a few years. They offer good bonuses and freebies. The live game section has a large variety of blackjack and roulette games, with different bet ranges from 1 € all the way up to 5000 €. So it’s not a small stake casino exclusively.

    CON

    If feel that they could actually offer deposit bonuses more often. Being a VIP player, I do get a special offer like once a month, but I think that other casinos might offer more than that. They used to run cashback offers, but they stopped doing them. I could sometimes get 30% off my loss, which is always a treat. I feel like LeoVegas has amazing potential, and has proven to be a great casino, they shouldn’t stop trying to impress their regulars.

  2. Mugabe12 reviewed on May 15, 2018
    PRO

    It’s a good casino. I like the variety of slots they have. Huge list of providers and most of their games are up to date. They have among the best bonus systems I’ve seen so far. I passed the verification fairly quickly, and withdrawal have been pretty fast as well.

    CON

    I have a few criticisms about my experience with LeoVegas. There was a time when customer support had ignored my message. One other time they were pretty inefficient at solving my issue, and proceeded to blame me for the technical issues that I was experiencing. The site lags sometimes, independent of my connection. When that happens live bets are canceled. You can imagine that it’s pretty frustrating. Otherwise, I don’t have any major complaints.

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