Twin Casino Review

Twin Casino Overview

Twin Casino is an impressive new online casino that began life in 2017. This award-winning company is steadily building a strong and loyal following and is popular in several European Countries, particularly Germany. Being a young casino, its site has a fresh modern look that has been expertly designed. The casino offers the full range of gaming options from slots to cards, table games, and more.

The vast majority of customer feedback around Twin Casino is positive, with no major issues that arose during this review. Customers were impressed with key aspects of the site, such as quick withdrawals, excellent customer service, and enticing promotions. When it comes to games, new users will be impressed by the depth of the range, with a large number of leading software providers such as NetEnt and Yggdrasil. These are two companies that are leading the charge when it comes to modern slot gaming.

So first impressions and initial research were overwhelmingly positive which is always a great way to kick off a casino review. We will go deeper though and give Twin Casino a thorough inspection and find out just how good a service provider they are.

Pros & Cons of Twin Casino

Pros

• Lavish first and second deposit bonuses that provide matched funds up to €200 in total as well as 100 free spins.
• Fantastic weekly and daily promotions that give customers a host of extras such as free spins.
• Loads of ongoing competitions between users to win prizes and up the social stakes.
• There is a brilliant collection of slots. They have everything from new slots, jackpots, 3D and classics. The line-up of the latest and most exciting slots is particularly good.
• The site is beautiful to behold, easy to navigate, and has a nice modern feel to it.

Cons

• No native app is currently available for download for iOS or Android users.
• Twin Casino is not currently available for UK gamblers.
• The Twin Loyalty Programme is quite basic and could be expanded to accommodate high rollers.

Is Twin Casino Safe?

This is the age-old concern for any new online casino. Can they be trusted? Will my details be safe, will my money be safe? We’ll take each of these concerns one by one to see how trustworthy Twin Casino is. Are they legally licensed and regulated, and by whom? How do they ensure that any data or information submitted to them is protected and free from malicious eyes?

Finally, how fair are the games? Are you getting the results from using Twin Casino that you should be expecting to get? The quick answer is that Twin Casino presented no issues and appears a trustworthy site that works with top software providers in the industry. For more details though, read on.

Licensing and regulation

This is the first hurdle that needs to be cleared in confirming that an online casino is legitimate and can be trusted. Twin Casino is operated by Oring which also runs OddsRing, which is an online sports betting and casino platform. Oring is based on the sunny island of Malta, one of the top gambling hubs in Europe. As such, they are licensed by the highly respected Malta Gaming Authority (MGA) and hold two licenses in fact.

A quick trip to the MGA website confirms licenses. So far, so good. All looks fine from a legal standpoint. For those who want more information, the MGA has a ton of interesting material and resources on their website if you really want to go deep into it.

Fair Games

You want to know that the games you are playing are fair. It makes sense. We trust that the casino we use is honest with us and provides a fair chance for winning money off the stakes we make. To prove to customers that games are fair, some casinos provide information from third party testing to ensure random number generators are working correctly. We could not find any information on this topic as such, but there are other indicators of fairness that were reassuring.

First, investigations turned up no major trust or unfairness issues. If a game is acting suspiciously, the first thing aggrieved customers usually do is post it online. We found none of that. Secondly, Twin Casino has been awarded certificates of trust from third party sources. And finally, the game providers that Twin Casino has brought in are all big name companies that create some of the most popular games out there. Combining all of this, we felt that the games at Twin Casino could confidently be classed as fair and unbiased.

Security

Twin Casino provides a lot of information regarding security in the Security & Privacy Policy section of the site. Take some time to read through what they have got. It is comprehensive. It includes interesting titbits such as what information they collect, how they use this information, how they share it, cookies, customers rights, and more.

In a nutshell, everything is standard for an online business that collects customer information. Nothing stands out as being underhanded or unusual. If a user plays slots or table games from either Yggdrasil or NetEnt, this counts as automatically agreeing to their Privacy Policy as well. If you are someone who likes to know everything about a company first, you could read up on those two software providers too.

When it comes to securing data and player information, Twin Casino, like all top online casinos, employs several security measures. Chief among these is the use of SSL technology to encrypt data and keep it safe. This is an industry standard process to make sure that personal information remains private. Twin Casino also uses payment methods which are compliant with PDI DSS. Again, this is an industry standard security measure which safeguards money and data in relation to credit card payments.

When taking all of the preceding three factors into account, then Twin Casino seems as safe as any other you will come across online. They use cutting edge tech, along with fair regulated practices, to create an online casino that users can feel safe using.

Welcome bonus for new customers

As the site state – ‘first impressions are important!’ Nowhere is this truer than in the casino business. An excellent welcome bonus will have punters flowing through the gate and sets the tone for the remainder of the gaming relationship. Twin Casino offers an excellent welcome bonus for first time users called the Twin Pack. It is made up of two parts and is chock full of juicy extras. It certainly does make a good first impression and one that will get you in the mood for some gaming.

At its core, the Twin Pack offer revolves around the first two deposits made at the site. Here is what you get:

First deposit

A brand new customer receives a 100% matching bonus up to €100. If the first deposit is €50 or more, then the customer gets an additional 50 free spins thrown into the bargain to sweeten the deal.

Second Deposit

If all goes well and the customer is ready to make a second deposit then this will also be matched 100% up to €100 as well. And yes, spend €50 or more to get another 50 free spins.

All up, new customers can take advantage of 100 free spins as well as up to €200 to get the gaming at Twin Casino started. It is a tempting offer to be sure.

Key terms of the Twin Pack

• The 50 free spins can only be used on the Dwarfs Gone Wild slot.
• Bonus funds must be used within the first 30 days of opening the account.
• There is a wagering requirement of 40x to be completed before winnings from the bonus can be withdrawn.
• Free spins must be used within 7 days of being activated.

As with all promotions, make sure to read all of the terms in full to avoid missing out on anything.

Free spins and other promotions

Existing customers have access to loads of ongoing promotions to take part in and win prizes. Anyone who likes a challenge or a weekly comp to stay motivated will feel right at home at Twin Casino. Alternatively, if you want to combine the thrill of gaming with a more social aspect you are covered too. These ongoing promotions change regularly but we’ll look at some of the current offers to see what type of events you can expect to find.

Twin Races (daily)

Each day, Twin Casino hosts a different race using the most popular and profitable slots. Each race has two parts and two leaderboards providing double opportunities to win prizes. One race is based on multipliers, so getting the largest wins as you can, pushes you up the board. The other race is a straight up best scoreboard, so points are needed for this one.

How the multiplier works is that each win is divided by the bet to receive the multipliers score. The size of the multiplier is also used to calculate points for the second leaderboard.

Twin Races – Race of the Week

Each week, from Monday to Sunday, users can compete against other users (they call them Twinners) for stacks of cash and free spins. Two leaderboards track participants as they compete for €1000 of cash (wager free), and 375 free spins.

Players must make at least 50 bets worth at least 30c each to qualify. The games that are currently eligible for the race are Guns n’ Roses, Jimi Hendrix, Motorhead, House of Doom, Banana Rock, Rockabilly Wolves, and Sabaton. Clearly, music is the theme of this race.

To move up the leaderboard, Twinners must achieve as high a coin win as possible to rack up points.

Weekly Deals

Want more motivation to join in? Check in each day for a different deal. For an idea of what you can get, take a look.

• Monday Pick n’ Spin: Deposit €20 and get 25 free spins on Guns n’ Roses, Motorhead, or Jimi Hendrix. Players can deposit three times to get all three.
• Tuesday Bonus Boost: Twin will take €2 off of any wagering requirements for every €1 wagered on the Equalizer.
• Wednesday Twin Spins: Deposit €25 and claim 20 free spins for Durian Dynamite and 20 for Extra Juicy.
• Thursday Loyalty Boost: Two loyalty points for every €1 wagered on Dragon Shard.
• Friday Weekend Reload: Deposit €25 and get 25% matched up to €50 and 25 free spins for the dynamite slot Narcos.

Twin Casino VIP Programme

Twin Casino has a VIP Programme in place to reward loyalty and consistent gaming. It is a simple programme and one that every single customer can take part in. How it works is that every €1 wagered earns 1 Loyalty Point.

The goal is to pile up Loyalty Points, which pushes players up through the different levels of the programme. When a player reaches a new level, a pop-up will appear with a couple of rewards listed that players can choose from. Rewards can then either be saved or used there and then. If saved they sit in the My Rewards section, so you always have a record of what you have.

Rewards include things like cash, free spins, and super free spins. It is a simple programme, but we wonder how much it will appeal to high rollers who expect things like account managers, exclusive tournaments, or VIP hospitality packages. Room for expansion in the future perhaps.

Games and Software

Games is one area where Twin Casino shines and is a strong reason for trying out the site. They have partnered with some of the top developers, which means they offer bags of new games. These are games and developers who are leading the pack when it comes to things like innovation. Not to mention graphics, sound and gameplay which are as good as you will get anywhere –second to none in fact.

Once we read out the list, you will know what we mean. So we have providers such as Green Tube, Quickfire, NetEnt, Quickspin, Push Gaming, Pragmatic Play, Genii, Microgaming, and Nolimit City. No complaints with the calibre of talent in that line-up. Live gaming is brought to you by Evolution Gaming who is one of the top, if not the top, providers of live entertainment.

Slots are here in abundance and include so many new and interesting titles it is hard to know where to start. Card and table games are available both in live and video form, though the vast bulk of them are live. Twin does not state quite how many games they do have but suffice to say that it is a lot. More than enough, in fact, to burn through the twin Welcome Bonus and leave a whole lot left over to explore.

Slots

There are so many shiny new slots at Twin, where do we begin? Click on slots and you are presented with the full range on one page. Twin makes it easy to find specific games, though. New slots have NEW written on them and include hot of the press titles like Arcane Reel Chaos, Reel King Mega, and Sabaton. There are a surprising amount of new slots here which makes the thrill of discovery that much better. Feeling lost? You can sort the selection into A-Z, or by Popularity. You can also search slots by the provider which is a nice touch if you have developers you usually go for.

Games that are trending at the moment are labelled with a HOT tag. There are some big hits in that category such as Hall of the Mountain King, Mystery Reels Megaways, and the ever-popular Lara Croft: Temples and Tombs. The slots section at Twin Casino is a real pleasure to sift through. There is an exciting emphasis on modern slots from big-name developers, and the options are vast and thrilling.

Over 500 Slots

Speaking of vast, there are over 500 slots at Twin Casino. As they mention themselves, it is not the biggest list out there, but the quality is exceptionally high. Along with new games, are plenty of classics, branded slots, 3D, and jackpots. Twin add new slots all the time to keep up with modern developments and keep the range fresh.

They also allow users to play their slots in free play mode. Just hover over a game you are interested in, and it will give you the option for the demo version. The slot loads up with virtual funds, and you can see if you’d like to continue with the paid version.

Jackpot hunters will be pleased with slots like Mega Moolah, Major Millions Progressive, and Charms and Clovers.

Card and table games

Head to the All Games section where you will be able to find these types of games. They haven’t been sorted into their own categories, but the search function is on hand to make things easier. When it comes to the non-live table, and card games Twin has players covered as well. This category of games is not as well catered for as slots or live gaming, but there is still more than enough to explore.

The most popular types of these games can be found here, such as Poker, Roulette, Baccarat, and Blackjack. Each one comes in several different forms to keep you on your toes. This section is probably the weakest part of Twin Casino, but it isn’t bad. There is more than enough to break up play between slots, but more and better options can be found in the live section.

Twin Live Gaming

Live gaming is supplied by Evolution Gaming and NetEnt. If you are familiar with either of these developers then you know you are in for a treat. The live lobby is split into several categories – Casino, Roulette, Blackjack, Card Games, and VIP Games.

Casino Games includes Deal or No Deal, Monopoly, Dream Catcher, Super Sic Bo and more. Roulette comes in numerous forms like American, Lightning, Immersive, and Dragonara. Fans of Blackjack can play versions like Infinite, Free Bet, Party, and Blackjack Silver. Card Games holds an impressive collection of different card games such as Hold ‘em, Baccarat, Caribbean Stud, and Three Card Poker. It is a comprehensive, high-quality section at Twin Casino that punters will enjoy.

Customer support at Twin Casino

The site claims that support is available 24/7, which is good to hear. It is always great knowing that someone is available at any time of the day for queries and concerns. There are two ways of contacting the site – Email, or Live Chat. Live Chat does not mention what times they are available, and when we tried to contact them, the service was unavailable. Nor was there a phone number to call.

A slight concern if we’d had an urgent query. Instead, we fired off an email, which was answered fairly quickly so no major concerns there. If you are someone who needs quick support, this might give you a reason to pause.

Banking options

Twin Casino offers a good range of banking options, and if you are within the EU, there are no fees attached to any method. If you are joining in from outside the EU, then check with your bank for any fees.

For deposits, customers can use Visa/MasterCard, Neteller, Paysafecard, Skrill, Trustly, Bank Transfer, Zimpler, ecoPayz, Siru, Sofort. In most cases, the minimum deposit is €20 up to €5,000-10,000. Withdrawals can be made with bank transfer, Trustly, Neteller, Skrill, Visa/MasterCard, and ecoPayz.

In all cases, the minimum withdrawal amount is €20, and the maximum is €5,000-10,000.

Verdict

Twin Casino is a brilliantly modern online casino that offers a spectacular range of games. Live gaming is great, and the slots collection is jam-packed with classic – both old and new. The site appears safe and fair with no specific issues to put players off.

Twin offers excellent Welcome Bonuses as well as ongoing promotions which are generous and keep excitement levels high. The Loyalty Programme will suit casual gamers who can pick up rewards, but probably won’t be enough to win over big spenders who are used to a higher level of service. Add all of this up, and Twin Casino is a superb modern casino that will please most online gamers.