32Red Casino Review

Not available in the US
OVERALL RATING 4.5

PROS
  • 32Red online casino is an internationally recognised brand meaning it accepts multiple currencies.
  • Award-winning customer support team which is available 24/7, 365 days of the year to assist with any inquiry you may have.
  • A generous no deposit bonus of £10 in casino chips just for registering new customer details.
CONS
  • A lot of countries are restricted and miss out on the 32Red Casino experience.
32Red Casino

150% Welcome Bonus

32Red Casino INFORMATION
  • Casino
    32Red Casino
  • Website
  • Established
    2002
  • Support
    Email, Phone, Live Chat
  • Licenses
    Gibraltar Regulatory Authority, UK Gambling Commission
  • Company
    Kindred Group Plc.

32Red Casino Overview

32Red Casino was founded back in 2002 and has gone on to win numerous awards from the gaming industry. It runs a tight ship, is very transparent, and has a comprehensive gambling site with a large range of betting options. Its successful slot and casino selections are packed with hundreds of good quality games and great promotions. A casino operator won’t win so many awards out of anything, and almost every aspect of 32Red online casino is professional and geared towards making things simple for its customers. This has led to 32Red becoming one of the most trusted names in the business and its commitment to fair play has resulted in certification by eCOGRA.

32Red comes under the larger Kindred Group Plc. This group operates several brands such as 32Red Bingo, 32Red Sport, and 32Red Poker Room. The group takes the tradename seriously and states as such under no uncertain terms at the website. A recent spat with William Hill saw them change the name of their 32Vegas product to Nova21. Kindred Group recently acquired Roxy Palace as they continue to grow their stable of products.

Sponsor of Football Teams

Football fans will no doubt be familiar with the brand as it has emblazoned numerous team jerseys over the years. The current season sees the 32Red name on no less than five teams – Aston Villa, Leeds, Derby County, Middlesbrough, and Preston North End. To back up the name recognition, 32Red have put several excellent welcome bonuses in place to help get customers through the gate and into their casino lobby.

Of course, flash advertising, and a fancy bonus only goes so far. It is the games and the overall customer experience that will keep punters coming back for more. 32Red clearly know all about that aspect of the gamer/casino relationship as well because their fine game menu is back up with a convenient and helpful customer service team too. It is a great package and one that we enjoyed reviewing.

32Red has numerous gaming outlets such as casino and sports betting, as well as several apps available for download. For this review, we focused on the casino side of things – slots, card games, table games, to assess whether 32Red is still worthy of its bulging awards cabinet.

Pros & Cons

Pros

  • 32Red online casino is an internationally recognised brand meaning it accepts multiple currencies.
  • Award-winning customer support team which is available 24/7, 365 days of the year to assist with any inquiry you may have.
  • Actress Patsy Kensit is the voice of many of the casino games. She calls out roulette numbers, craps, and blackjack results.
  • Annual and monthly testing by eCOGRA ensures that games are fair and RNGs are working correctly.
  • A generous no deposit bonus of £10 in casino chips just for registering new customer details.
  • Customer details are never passed on or sold to third party companies for any reason.
  • Fantastic live gaming lobbies powered by one of the leading companies in the field – Evolution Gaming.

Cons

  • A lot of countries are restricted and miss out on the 32Red Casino experience.
  • While the slots selection is quite comprehensive, some additional big name developers wouldn’t go amiss.

Is 32Red Casino Safe?

32Red online casino is about as safe as it possibly gets when it comes to an online business. In all aspects – security, regulation, and fairness for players, the casino excels by doing their utmost to ensure each is met. Not only met but exceeded in most areas.

When it comes to regulation, parent company The Kindred Group is based in Gibraltar, and 32Red Casino has possessed a license from the territory since 2002. 32Red proudly state that they were one of the first online casinos to be licensed under the Gibraltar Gaming Ordinance. Not only this, but the UK Gambling Commission covers British based customers. Both official bodies are highly respected regulators and inspire trust in the casinos that they have licensed. 32Red is also part of the Gibraltar Betting & Gaming Association (GBGA). This organisation was established to advise governments on the formation of betting policy within their countries. Gibraltar is home to many of the world’s top gaming companies and possesses a wealth of expertise in the area.

Good security

Security in the modern world means cyber-security, and 32Red takes this concern seriously. Companies hit by hackers are big news, and a question mark instantly hangs over their operation. Even if they had procedures in place to prevent breaches, the public usually eyes them suspiciously after such an event. To prevent this from occurring, 32Red online casino uses well-established procedures and cutting edge tech to keep data ‘as safe as Fort Knox’ as they put it. 128 Bit SSL is the industry standard when it comes to encryption, with Techopedia calling it ‘logically unbreakable.’ This is the same technology used throughout the financial world to secure payment data so customers can feel safe using it to deposit funds into their casino account.

Audited by ECOGRA

Fair, legitimate games that are completely random and produce their stated RTP rates are another cornerstone of a safe casino. The best way to reassure the gaming public is through independent third-party testing of games and software. Respected auditing company eCOGRA does just that through annual reviews of 32Red and monthly tests. One of the key areas of testing revolves around checking that Random Number Generators (RNGs) are working as they should be to ensure games are random and fair for players. 32Red is one of a relatively short list of online casinos that eCOGRA allows displaying their Safe and Fair seals.

If after reading all of that you don’t feel like 32Red is a safe casino then we don’t think any site will fit the bill. 32Red does an exemplary job of running a safe, secure, site that is open, transparent and fair. Customers and potential customers can enjoy the security of knowing that they are using a trustworthy site.

32Red Casino Bonus for New Customers

To entice brand new customers to sign up, 32Red is currently dangling two generous rewards. To get a taste of the award-winning 32Red experience for free, players can set up a new account for a 32Red no deposit bonus. Then, if everything lives up to the hype and they would like to spend some cash, then their first deposit is also handsomely rewarded.

32Red No Deposit Bonus

Players who register their details can automatically receive £10 worth of casino chips. Opting in is as easy as registering a new account and clicking on the £10 free offer when it pops up. Once that is complete, the bonus chips can be used with any of the casino games you like.

Players can win up to £100 in real cash from the chips, and the playthrough is restricted to smaller wagering amounts. The 32Red no deposit casino bonus chips must be used within seven days of receiving them or the remaining amount, and associated cash winnings can be voided. The offer is limited to residents of the UK, and only one can be claimed per household.

32Red Welcome Bonus

When a new customer is ready to get the ball rolling and make the first deposit then 32Red will match it with a 150% Welcome Bonus. Every £10 that is deposited is matched with £15 in bonus cash up to the bonus maximum of £150.

Transactions must be made using PayPal, Credit Card, or Debit Card and will be added instantly. Any other payment method is not eligible for the promotion.

Like the 32 Red No Deposit Bonus, the Fair Play system applies and reduces bet sizes until the player completes the required play-through. After this, bet limits will be lifted to normal levels. New customers should get a notification allowing them to opt-in to the offer, but if this does not pop up, then contact the customer service team who will add it for you. Also, be aware that if you have claimed a Welcome Bonus at Roxy Palace, you cannot claim one at 32Red – and vice versa.

32Red Free Spins and Other Promotions

Free spin hunters don’t go wanting at 32Red. There is a way of picking up 10 free spins if new customers are interested in the 32Red Sports section. This is a nice way of drawing casino players into a different form of betting which they may not have been interested in before.

Slot players that are curious of having a punt on a sporting event, and who deposit at least £10 at 32Red Sport are rewarded with 10 free spins. These spins are valid on the Jurassic World slot, and any winnings are subject to a 30x wagering requirement.

It’s a long shot perhaps, but casino players who are willing to cross over to the sporting arena are rewarded for their curiosity. In this way, 32Red proves it is a single port of call for all gambling needs.

10K Deal or No Deal Live Leaderboard

Everyone can beat the banker, right? It looks easy on TV, so 32Red gives users the chance to pit their skills against the tease. Entry is by invitation only, and those invited must opt-in to enter. Contestants then have a set period of time to climb the leaderboard for a share in £10,000 of cold hard cash.

Not just that, but the top 150 competitors move into the Deal or No Deal Finale. During this intense match up, those in the running can put their leaderboard prize on the line to win five times its original value.

32Red VIP Programme and Exclusive Offers

32Red has several ways of rewarding loyalty and consistent gameplay. The first rung of the VIP ladder is via the Red Ruby system. Do well here, and you could be invited to the exclusive Club Rouge. Even players who don’t make it quite that far have plenty to celebrate with special offers running all of the time.

Red Rubies

Virtually all customers become part of the Red Ruby Rewards scheme from the time they make their first wager. Red Rubies is a fancy name for loyalty points, like a Nectar Card, and each wager earns them. The more you earn, the higher up the tiers you progress, reaping better rewards. Points can even be redeemed for casino chips. Each game automatically calculates the number of Rubies to be awarded based on spend. Players can redeem them at any time in lots of 1000.

There are five tiers with various entry levels and rewards:

Bronze – 50 Rubies to enter, 1000 Ruby birthday bonus.

Silver – 1,000 Rubies to enter, 2,500 Ruby birthday bonus, 10% Bonus Points.

Gold – 5,000 Rubies to enter, 3,000 Ruby birthday bonus, 20% Bonus Points, personalised promotions.

Platinum – 10,000 Rubies to enter, 5,000 Ruby birthday bonus, 50% Bonus Points, eligible for Club Rouge.

Club Rouge

Club Rouge is 32Red’s elite VIP programme, and entry is by invitation only. However, if a player feels that they are at that level, they can contact the casino to discuss options. Members receive up to 200% Bonus Points, 5,000 Rubies as well as exclusive birthday presents.

Club Rouge players have been treated to exclusive events such as trips to LA to watch the NBA, a private box at Old Trafford to see Liverpool play Manchester United, World Title Boxing, Wimbledon centre court, fine dining, and Grand National VIP Hospitality. It might be tough to get into and require some commitment, but there are sweet rewards for naturally big spenders in the Club.

32Red Games and Software

With 32Red having the reputation that it does, you would expect the line-up of games to be good, and, after a sold test run we can confirm that this is indeed the case. The number of 32Red games was a bit less than we were expecting, but still, there are hundreds of quality titles here. On the desktop version, there are 325 32Red games to be precise, with slightly less on 32Red mobile. The creators behind them include Microgaming, Just For the Win, Crazy Tooth Studios, Stormcraft Studios, Triple Edge Studios, and Evolution Gaming.

Slots are abundant and make around two-thirds of the collection. To make the casino easier to navigate, games are split into various categories such as Slots, Newest, Table Games, Poker, High Limit, Jackpot, Blackjack, Roulette, Live, and Featured. There are some cross overs within genres, so let’s take a look at some examples.

32 Red Slots

The desktop version of the site currently lists 239 different 32Red slots. Examples include Game of Thrones, Bookie of Gods, Zeus Ancient Fortunes, Lara Croft: Temples and Tombs, and Agent Jane Blonde Returns.

Newest

This section showcases the latest games to hit the site such as European Blackjack, American Roulette, Rockabilly Wolves, Zombie Hoard, and Deal or No Deal Live. 30 games can be chosen from here.

Table Games

There are 44 table games in this category to keep casino goers entertained. Some of these colourful games are Premier Roulette, Multi-Player Roulette, Atlantic City Blackjack Gold Series, 3 Card Poker, and Super Fun 21.

Poker

The most popular card game around at the moment is represented by 22 varieties such as All Aces Poker, All American Poker, Joker Poker, Jacks or Better, and Tens or Better. In fact, poker players will be well impressed by the choices that 32Red has for their favourite game.

High Limit

Are you a high roller that prefers larger stakes and limits? Then head to this section for European Roulette Gold Series, European Advanced Blackjack, European Blackjack Gold Series, and straight up European Blackjack. Not a huge range, but if you like your blackjack games big and bold then you are onto a potential winner here.

Jackpot

If you are on the trail of those elusive, life-altering sums of money then this section is the end of the rainbow. A mix of 16 games have the potential to offer up stacks of coins with titles like Major Millions, Mega Moolah Isis, Jackpot Deuces card game, Fruit Fiesta, and live Progressive Caribbean Stud Poker. Most game types have at least one chance for striking it massive.

Blackjack

The most populous card game at 32Red is blackjack and is presented in 28 different ways. Players are spoilt for choice with options like High Streak Gold Series, Multi Hand Euro Bonus, Blackjack Bonanza, Hi-Lo 13, and the colourful Vegas Single Deck.

Roulette

Everyone’s favourite spinning ball game comes in 12 different varieties for a great night in. Try your luck at Premier Roulette, Multi Wheel Roulette, French Roulette, Multi-Player, and more.

32 Red Live Casino

Aside from visiting a physical casino, what could be better than having a live experience at home or on your mobile device? the 32Red live casino comes from top provider Evolution Gaming who not only churns out excellent quality live games but have been certified as fair by eCOGRA.

It’s hard to choose where to start but how about giving Double Ball Roulette, Dream Catcher, 3 Card Poker, Texas Hold ‘em, or Baccarat Squeeze a go? This being Evolution Gaming, the production value is stellar, and the games are fronted by professional dealers.

Customer Support

Yes, 32Red has even won awards for their customer service, so you know you are in first-rate hands here as well. Reps are on standby, every hour of every day of the year. Even Christmas day, there will be some poor rep handling the lines, ready to assist with any query.

Trained professionals can be reached on 0808 180 3232, which is a free call within the UK. Live chat is also available, as is post if you don’t mind significant wait times while your answer gets delivered. For quicker response times, try emailing the company at [email protected]

Banking

A full list of the most common payment methods are available at 32Red. Debit card users are provided with MasterCard/Visa Debit, Electron, and Maestro options. Credit cards are of course catered for, with MasterCard and Visa on offer. PayPal lends its credibility to the casino – companies work hard to earn the trust of this payment method that does not let just anyone use its service. Neteller is here, as is Skrill, ECOPayz, Entropay, Paysafecard, and wire transfer.

When a customer requests a withdrawal, it sits in a pending state for at least 24 hours before it can be processed. Once the pending state has passed, withdrawal times vary from near instant for e-Wallets up to several days for credit card and bank transfers. The minimum deposit level is £10 for all payment methods, and there are no fees for the majority of transactions.

32Red Casino has built up an international reputation so they can accept financial transactions in several currencies. It depends on which payment method is used, but these currencies are all accepted in one form or another – Sterling, US Dollars, Canadian Dollars, Euros, Norwegian Krone, Australian Dollars, Swiss Francs, Rubles, Yen, and Swedish Krone. This doesn’t mean that 32Red is available anywhere in the world though. There are many countries where the site is restricted so check if you are abroad to make sure you are complying with the territory’s laws.

Final Verdict

After hearing about all of the awards and recognition that 32Red has accumulated over the years, our expectations were running high. The company has won Casino Operator of the Year from EGR, and Casino of the Decade by Casino Meister. These are two awards that do not get handed out lightly and have a high standing within the gaming community.

It’s a lot to live up to, and 32Red Casino certainly justifies the praise that is heaped on it. 32Red does what is required of it, but it goes above and beyond in the big things and little details as well.

They have set a high standard in regards to fair play and use providers who have been certified as fair. The website is clear, transparent, and explains its operation in great detail. It is also presented in a friendly manner, which makes an already trustworthy site seem more so.

In short, they do everything expected of them, but they always do a little bit more to make them stand out. With a couple of excellent Welcome Bonuses and so many rave customer reviews online, they are well worth trying out.

USER REVIEWS

Leave a Reply

Your email address will not be published.